Return & Refund Policy

Welcome to Nervorix. We aim to provide high-quality products and a smooth shopping experience. Please read our return and refund policy carefully before making a purchase.

Returns

Since our products are made-to-order and printed specifically for each customer, we only accept returns in the following cases:

• You received a damaged product
• You received the wrong item or size
• The product has a manufacturing defect

We do not accept returns for:

• Change of mind
• Incorrect size selected by the customer
• Minor color variations due to screen differences

Return Request Timeline

To be eligible for a return or replacement, you must contact us within 7 days of delivery with:

• Your order number
• Clear photos or videos of the issue
• A brief explanation of the problem

Requests made after 7 days may not be accepted.

Refunds

Once your issue is reviewed and approved, we may offer:

• A replacement product
• Store credit
• A full or partial refund (depending on the issue)

Refunds are processed to the original payment method within 5–10 business days after approval.

Non-Returnable Items

The following items are non-returnable unless damaged or defective:

• Customized or personalized products
• Gift cards
• Products purchased during clearance or final sale

Cancellation Policy

Orders can only be cancelled within 6 hours of placing the order. Once production has started, cancellation may not be possible.

Shipping Issues

Nervorix is not responsible for delays caused by:

• Courier partners
• Incorrect shipping address provided by the customer
• Natural events or unforeseen circumstances

If your order is marked as delivered but not received, please contact the courier service first. We will assist you wherever possible.

Contact Us

For any return, refund, or order-related queries, contact us at:

• Email: support@nervorix.in
• Website: www.nervorix.in

By placing an order with Nervorix, you agree to this Return & Refund Policy.